Update on reporting repairs

We want all customers to be aware that Squared is currently experiencing technical difficulties due to a widespread Microsoft service outage.

How this affects you

Our customer service email systems are temporarily affected, which may cause delays in our response times.

You may experience trouble submitting repair requests digitally. Please report any emergency repairs by calling us on 01582 391 053. 

Existing emergency and urgent repairs are still going ahead as planned, though routine scheduling may be delayed.

What we are doing

Our Digital team is actively monitoring the situation alongside Microsoft to restore normal service as quickly as possible.

Need urgent help?

If you have an emergency repair (such as a major water leak, total loss of power, or a security issue with your doors or windows), please call us directly on 01582 391 053.

We apologize for any inconvenience this may cause and thank you for your patience while this issue is resolved. We will share further updates on our website and social media channels as soon as services return to normal.