It is important to ensure you do what you can to reduce the risk of fires starting and that you are aware of what to do in the case of a fire starting in your home. 

We have fitted fire detection alarms in your home for your safety. It is your responsibility to test the alarms weekly and to replace the batteries when needed. It is also your responsibility to keep all exits within your home clear. As soon as you notice a fault with a smoke detector you must advise us immediately.

We will ensure fire risk assessments are carried out for all communal areas. You must not store any personal belongings – for example washing or children’s toys - in communal areas. These may be a fire hazard and also may block an escape route in an emergency.

When fire breaks out, it can spread quickly. You need to act quickly. Preparation can save valuable seconds. A rehearsed fire escape drill can make all the difference. Make sure you know where your fire exits are and plan an escape route.

In the event of a fire breaking out:

  • Sound the alarm
  • Get out and stay out of the property
  • Close all doors behind you as you leave
  • Phone the fire brigade from outside (dial 999 or 112)
  • If your clothes catch fire - stop, drop and roll

If your are prevented from leaving by smoke, heat or fire:

  • Seal off the spaces in the door openings with sheets or clothing or a sheet to stop smoke from entering
  • Always keep down on the floor where the air is cleaner and cooler
  • Go to the window, open it and call for help
  • The window may be the quickest and safest way for the fire brigade to rescue you

If your fire alarm is not working or doesn't pass the test, please contact us immediately. 

Return to home