Do you want to join Squared on the next stage of their journey?
Do you want to join the #30 Most Inclusive Workplace?
Are you innovative in your thinking?
Have you got what it takes to make this unique role into a rewarding career?
At Squared we pride ourselves on being a great place to work, where everyone feels fairly treated and enjoys their work in a welcoming and friendly environment. We’re a not-for-profit housing association that has been providing affordable housing in Luton and South Bedfordshire since 1962.
We outsource our IT and cloud services to a provider who is also responsible for technical support. This role will be the first point of contact, internally, for providing assistance with device management and system housekeeping.
The role will be part of our Finance and Digital Services and will report to the Head of Finance and Digital Services. You will be responsible for managing and maintaining the relationship with our outsourced IT and other system providers.
Other responsibilities will include
Developing IT procedures and guidelines and providing training to Squared team members
Technical incident management
Initiating and implementing continuous IT improvements in all areas of responsibility.
Managing, monitoring, maintaining, and automating the systems, policies and procedures
Ensuring security of data, network access and backup systems.
Line management of the IT Admin Assistant
Supporting the Head of Finance and Digital Services to develop and continuously improve the digital services provision as well as the creation of a roadmap for digital services that will change the service delivery for the better.
We are looking for an IT professional, from an IT support background, with strong networking and system administration skills and with the ability to confidently develop and recommend new systems using the latest technologies.
You’ll be creative in finding solutions. You will need to have excellent communication skills and the ability to work in a team. You will need to be adaptable and flexible to meet the demands of the services.
You will have excellent working knowledge of IT operating systems, server operations, hardware, Microsoft office products. We are also looking for someone with excellent problem-solving and resolution abilities on a wide range of software, hardware and network issues.
So, if you welcome the challenge, and have experience of working within an IT support environment, we’d love to hear from you. In return we can offer various amazing company perks including great price cinema tickets, high street discounts and loads more!
Interviews will take place on 7th July 2021