Bank Support Worker (Nights)
Luton and South Bedfordshire
£10.05 per hour, depending on skills
Zero hours contract (shifts are 9pm – 8am)
At Squared we pride ourselves on being a great place to work, where everyone feels fairly treated and enjoys their work in a welcoming and friendly environment. We’re a not-for-profit housing association that has been providing affordable housing in Luton and South Bedfordshire since 1962.
We currently have several fantastic opportunities for Bank Support Workers (Bank Assistant Resident Coach – Nights) to help our hostel residents make the move to independent living. We firmly believe in proactively supporting our residents to improve their lives and we want to coach them to realise their goals, moving from supported housing to an independent way of life.
As well as day, our residents need support at night and when our permanent staff are on holiday, we need bank staff to support us. You’ll do all the work carried out by a permanent member of the team, assessments of new residents, devise and implement support plans and risk management plans; conduct regular coaching sessions and support the Resident Coaches, participate in group and one to one interventions with residents of a specialist nature, where possible. You’ll also participate in reflective practice sessions with regards to supporting residents with complex needs; utilise your knowledge, skills and experience to recognise difficult or challenging resident situations, supporting colleagues to influence and bring about positive change to the residents behaviour, all whilst ensuring that residents are fully informed of their rights and responsibilities. There will be mandatory training to take part in during your induction, which takes place during the working day as a general rule, so you’ll need to be available for this.
The successful candidates will have experience working with vulnerable people within a customer centred environment and will have an awareness of social issues such as homelessness, well-being, support services and affordability. You will be self-motivated, have excellent communication skills, be IT literate and a confident decision maker and highly organised, enabling you to plan and prioritise effectively. Ideally, you will have evidence of community-based work/voluntary work and have experience in social care or housing-related sector.
Due to the nature of the role, we are seeking a driven and forward-thinking individual who is qualified or would be prepared to study towards a relevant qualification. You must have a full clean UK driving licence with access to your own vehicle for work purposes. Please note, this role will be subject to an enhanced DBS check.
So, if you welcome the challenge, have experience of coaching vulnerable adults and like to work in a collaborative and authentic way that gets results, we’d love to hear from you. In return we can offer various amazing company perks including great price cinema tickets, high street discounts and loads more!
The closing date and time for this role is 12 noon on Thursday 28th November 2019
The Assessment Day will be held on Tuesday 3rd December 2019. You will need to attend for the whole day.