Our aim is to provide you with the tools you need to be independent. This includes providing you with the tools and information you need to make informed decisions and inform of us of any changes to your tenancy. 

We've broken this down into a range of different areas which includes links to forms you can complete and policies for you to refer to. If you have any questions about the information below, please don't hesitate to contact us. 

Managing your tenancy

Supporting you in your tenancy

How we support you once you've moved into your home

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Managing your tenancy

Rent and benefits

How to pay your rent, information about benefits and how we manage your rent account

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Managing your tenancy

Personal safety

Information on your security including domestic abuse, hate crime, ASB and noise

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Managing your tenancy

Compliments and complaints

How to make a compliment or complaint and our policy

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Managing your tenancy

Changes to your tenancy

How to inform us of changes to your tenancy

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Managing your tenancy

Pets

Our policy and some guidelines around keeping a pet

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Managing your tenancy

Parking

What to be aware of around parking

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Managing your tenancy

Swapping your home

We explain how an internal transfer or mutual exchange works

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Managing your tenancy

Moving out

What you need to do when moving out of your Squared home

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Managing your tenancy

Your behaviour

Please treat your neighbours, Squared team members and contractors with respect and consideration. 

Please also ensure that your family, friends and visitors comply with all the terms of your tenancy agreement whilst in your home and the local neighbourhood. 

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