Here are a list of Squared policies including a summary of what is included with them. If you would like us to send these to you directly please contact us.

 

Our policies

Maintenance guide

This guide explains where, in relation to looking after your home, responsibilities lie with you and where we are responsible as your landlord. It covers a range of different areas including condensation, pests, lost keys, blocked drains and more. 

Read our maintenance guide here

Our policies

Condensation, damp and mould guide

Condensation occurs when moisture builds up in your home, usually either from high levels of humidity and/or a lack of ventilation. This can lead to mould and even damp, so it is very important to minimise this wherever you can. 

Read our guide on condensation, damp and mould here

Our policies

Rent arrears policy

Our policy outlines our approach to tackling arrears, including our procedure and how benefits like Universal Credit and Housing Benefit impact our approach.

Our rent arrears collection policy 

Our policies

Policy around taking in a lodger

Our policy for taking in a lodger includes templates to apply and submit an application to take in a lodger. 

Our policy for taking in a lodger

Our policies

Transfer policy

Our internal transfer policy outlines requirements to qualify for an internal transfer, how transfers are prioritised and how the points based system works. 

Our transfer policy

Policies

Lettings and Allocation Policy

Squared provides homes for people least able to compete in the housing market by granting tenancies that are sustainable, support long-term housing stability, and contribute to settled communities.

Squared recognises that the supply of affordable accommodation is limited. The organisation will therefore ensure that available homes are allocated fairly, transparently and in accordance with assessed housing need, relevant nomination arrangements and this policy.

Lettings and Allocation Policy