Policy library
A range of our policies, covering a number of different areas of our services
Customer refund policy
Read our customer refund policy, outlining our approach to refunds and credit, including accepted currencies
Repairs and Maintenance policy
Our Repairs and Maintenance policy outlines how our Property Services operates:
Repairs and Maintenance policy
Damp and Mould policy
The key objective of our damp and mould policy is to keep customers safe and well, to ensure that Squared
employees, partners and contractors are clear on our legal duty to respond to reports of damp
and mould, and in doing so provide assurance that Squared are meeting their legal and
regulatory requirements, in resolving damp and mould hazards that present a significant risk
of harm to our customers:
Health and Safety policy
Our health and safety policy outlines our approach, the different responsibilities for team members, heads of services, executive team and Board of Management.
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