Reports

A variety of reports on our services

Annual Impact Report

Read our latest Annual Impact Report to find out what we've achieved over the last financial year:

Annual Impact Report


Complaints performance

Read our latest complaint performance self assessment and other key information around complaints:

Complaint performance


Tenant Satisfaction Measures

Read the report of our latest Tenant Satisfaction Measures Survey, outlining how we're performing as a small housing association according to our most recent survey to our customers:

Tenant Satisfaction Measures


Yearly Accounts

Check out our yearly accounts for our latest annual financial breakdown:

Our yearly accounts


Consumer Standards Assurance Summary

A self assessment on how we're performing against the Regulator of Social Housing Consumer Standards:

Consumer Standards Assurance Summary


Board Assurance Summary Self Assessment

A self assessment carried out by our Board of Management regarding our governance in relation to the NHF Code of Governance 2020

Board Assurance Summary Self Assessment


Code of Conduct

How we ensure our services are delivered by competent, qualified and professional people. 

More on our Code of Conduct