Mr and Mrs Acorn’s story …
Background
Mr and Mrs Acorn used to live in a Squared three-bedroom house in Luton for many years. During the period of their tenancy their family got bigger and bigger and their last child was also disabled.
The three-bedroom house became very small and unsuitable for them. They were on the transfer list for suitable 4/5-bedroom accommodation for many years without success as this type of accommodation is rare to come by.
They turned down many offers of accommodation as felt it was not big enough or suitable for their family.
Outcome
In 2019, they bid for a new built 4-bedroom house in Luton and came first but unfortunately were denied the opportunity because there was another family in more need than them.
We supported them to speak to the council and make a compelling case by gathering evidence from all the medical professionals that had worked with them. Eventually they were given a brand new four-bedroom house with a ground floor wet room adapted to meet the needs of their disabled child.
They accepted the offer and moved into their new home at the end of 2019.
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