HMO accommodation warning procedure
If there is any behaviour that places you or anyone else at risk, we will address this directly with you, we are here to support you and ensure the safety of everyone in the accommodation.
Like anywhere else, we have a set of rules of guidelines that everyone is expected to follow. If someone’s behaviour becomes unacceptable, presents a risk, causes injury, offence or damage you can expect that we will respond prevent any further incidents. Of this behaviour.
In some cases, we may just have a conversation with you but in other more serious breaches we will follow our warning procedure:
Verbal Warning
For a first breach or minor breach the team may at their discretion issue a verbal or informal warning to a customer.
First Official Tenancy Warning
Any tenancy or health and safety breach may result in a first tenancy warning. The tenant will receive a letter informing them of the warning and the reason why. The warning will be active and remain on file for six months. If another warning is issued during the tenancy then it will remain on your file for the remainder of the tenancy.
Final Official Tenancy Warning
Final warnings may be given in the event a customer with an active first warning commits another breach. Final warnings will also last six months from the date of issue. If another warning is issued during your tenancy, then it will remain for the remainder of the tenancy.
Notice to Vacate
Breaches while having an active final warning may result in a NTV (eviction) being issued. The length of the notice will depend on the nature and severity of the breach(es).
Multiple warnings may be issued at the same time if multiple breaches have occurred. In serious cases where multiple and/or severe breaches have occurred (including but not limited to aggressive behaviour, damage to property, high level of arrears, interfering or damage of any health and safety equipment, drug-related issues), stages of the warning process may be skipped. In severe cases an immediate eviction can take place.
Your support coach will talk more to you about this procedure and will answer any questions you may have.
We also have a warnings procedure linked specifically to arrears of service charge and rent. Again, your support coach will go through this with you fully, so you have all the information you need.
We must have rules in place to keep everyone safe – in extreme situations if someone’s behaviour becomes unmanageable, they may be asked to leave – in some cases and in the worst scenario this can be an immediate action. This is absolutely a last resort.
Hostel accommodation warning procedure
If there is any behaviour that places you or anyone else at risk, we will address this directly with you, we are here to support you and ensure the safety of everyone in the accommodation.
Like anywhere else, we have a set of rules of guidelines that everyone is expected to follow. If someone’s behaviour becomes unacceptable, presents a risk, causes injury, offence or damage you can expect that we will respond to prevent any further incidents of this behaviour.
Your support coach will talk more to you about this procedure and will answer any questions you may have.
We also have a warnings procedure linked specifically to arrears of service charge and rent. Again, your support worker will go through this with you fully, so you have all the information you need.
In some cases, we may just have a conversation with you but in other more serious breaches we will follow our warning procedure:
First written warning
Second written warning
Final written warning
Notice to quit
We must have rules in place to keep everyone safe – in extreme situations if someone’s behaviour becomes unmanageable, they may be asked to leave – in some cases and in the worst scenario this can be an immediate action. This is absolutely a last resort.
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